This chapter features a recent conversation with Dr. Arnold J. Love, a long-time proponent of internal evaluation and one of the most cited internal evaluation authors. In 1983, Love edited the first issue of "New Directions for Program Evaluation" on the topic of internal evaluation. He is the author of the book "Internal…

The chapter explores critical roles of internal evaluators in contemporary organizational settings. The need is highlighted for an expanded, reconfigured, unorthodox set of roles and styles of work to meet the needs of the emerging learning organizations effectively. A discussion of major categories of internal evaluator roles emerged from the…

This article presents an interview with Michael Patton whose professional evolution has contributed to the way evaluation in the United States is understood and practiced today. Patton is an evaluation and organizational development consultant who spent 18 years at the University of Minnesota (1973-1991), including 5 years as the director of the…

The Down East Partnership for Children (DEPC) was established in 1993 to bring together health, education, and social service agencies to address the needs of children and families in two eastern North Carolina counties. Collaboration theory provided a useful lens through which to examine the development of the partnership, recognize preconditions…

The effect of the United States Agency for International Development on the Lesotho Distance Teaching Center's (South Africa) attempt at internal evaluation is discussed. Internal evaluation is especially important as the Lesotho Center attempts to educate people to overcome some of the effects of poverty. (TJH)

Learning from evaluation is discussed with reference to the experiences of the Norwegian aid administration. The study demonstrates that evaluation builds learning through involvement and through communication. An organization can maximize its learning by making the two modes supplement each other. (SLD)

Effects of the federal compensatory education policy on the capacity of schools to deliver high-quality services to poor children is examined with a focus on federal assessment of Chapter 1 programs. Alternatives are suggested to improve evaluation usefulness in building organizational capacity by moving beyond a sole focus on student outcomes.…

This document contains three papers on evaluation in human resource development (HRD). "Utilization of Corporate University Training Program Evaluation" (Christopher F. Bober) reports on a study that examined how training program evaluation results are being utilized in corporate universities and determined that the following seven…

This document contains four papers from a symposium on cost analysis, evaluation, and feedback in human resource development. "Training Evaluation with 360-Degree Feedback" (Froukje A. Jellema) reports on a quasi-experimental study that examined the effectiveness of 360-degree feedback in evaluating the training received by nurses in a…