Assessment of educational effectiveness provides vitally important feedback to Institutions of Higher Education. It also provides important information to external stakeholders, such as prospective students, parents, governmental and local regulatory entities, professional and regional accrediting organizations, and representatives of the…

Having worked for several years with three Wisconsin school districts, the author describes the metaplan that emerged for developing districtwide improvement plans. He presents a completed plan to clarify the process. The participating school districts welcome inquiries. (Author/TE)

Results-based management (RBM) is an approach to programme planning and management that integrates strategy, people, resources, processes and measurements to improve decision-making, transparency and accountability. The Commonwealth of Learning (COL) began the adoption of a RBM model with its 2003-2006 Three-Year Plan. This led to a significantly…

Organization Development is a management science that defines and solves organizational problems. Procedures include: (1) diagnosis of problem; (2) gathering of data related to problem; (3) obtaining feedback; (4) developing various change strategies; (5) developing an action plan; and (6) implementing the plan. (CJ)

Many colleges and universities are engaged in new efforts to assess the outcomes they produce. As a first step, these institutions usually examine their mission statement, goals, and objectives. These form the foundation for assessment but they are also fundamental tools for enhancing institutional effectiveness in general. This handbook was…

Presents results of research focusing on identifying "certification best practices" to provide a framework for business managers and certification practitioners. Describes a 10-step process for evaluating certification programs that takes into consideration four perspectives: audience, learning, business, and financial. (AEF)

Guidance is provided to organizational personnel in establishing a means for assessing the effectiveness of a new performance appraisal system. (TA)

In January 2002, Ireland's minister of state announced the establishment of the National Adult Learning Council to take effect in March 2002. One of the council's priorities will be to establish local adult learning boards (LALBs) to oversee development and delivery of adult education. An Irish government white paper recommended that LALBs'…

Investigated the causal direction between interpersonal trust and assessed value of an MBO program in a large mass-transit organization. Three measures of trust were collected. Results indicated that trust in superiors and trust in top management affect the assessed value of MBO and suggests that an interaction effect occurred. (Author)

Reviews results from controlled research data and evaluation of career development programs that include career planning and career management. Identifies elements of successful programs. Concludes match between individual career needs and organizational goals plays a vital role in the implementation of a successful program. (Author/TE)

North Arkansas Community/Technical College (NACTC) was formed in July 1993 by the consolidation of a community and technical college in the community of Harrison, Arkansas, but used the mission statement, goals, and institutional objectives developed by the community college. A project was undertaken to develop a process for reviewing and revising…

A guide for agencies in setting up new employee development programs or a tool for assessing existing ones, the paper presents an eight-step process for organizational training. Step 1 commences with the identification and ranking of learning needs, or conducting a needs assessment. Step 2, selection of learning objectives, includes a job analysis…

A large urban school district has undertaken the development of an Educational Management System and monitored the impact of the administrative innovations on organizational climate. The participation of both teachers and administrators in management and decisionmaking is complemented by periodic assessment of progress in accomplishing the…

Describes the assumptions and goals of the Performance Effectiveness Management System (PEMS) of the University of Arizona Library and explains how to integrate performance measurement with a new system that focuses on teams and organizational outcomes. Phases of PEMS include: mission-critical services, programs, and activities; setting quality…

This report details the human resources development activities undertaken at Cypress College (CC) using Assembly Bill 1725 funds. The report includes information on activities conducted during the 1989-90 school and those planned for the 1990-1991 school year, along with results from needs assessments and evaluation surveys. The plan is divided…