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Lynch, Mary Jo – Wilson Library Bulletin, 1983
Explains the relationship of two Public Library Association publications concerning measurement of public library service: "Performance Measures for Public Libraries" (1973) and "Output Measures for Public Libraries: A Manual for Standardized Procedures" (1982). The importance of data collection methods is noted in discussing…
Descriptors: Data Collection, Evaluation Criteria, Input Output Analysis, Library Services
Peer reviewedMcClure, Charles R.; Reifsnyder, Betsy – Special Libraries, 1984
Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…
Descriptors: Evaluation Criteria, Information Centers, Input Output Analysis, Library Services
