Using a heuristic system design is the most cost effective means for confronting unstructured policy problems that require action in cases in which there is a limited empirical data base or a diversity of opinion concerning preferred ends and feasible means. This paper discusses heuristic principles that can serve as guides to problem solving and…

Tellado's evaluation of a problem-solving skills training program (TM 510 179) needs to be defined in terms of a client for the evaluation. It may also have implications for earlier intervention in problem-solving skills. Further research about the role of linguistic skills in developing problem-solving skills seems warranted. (Author/BW)

This report proposes a new framework for understanding the different governance approaches taken by Local School Councils (LSCs) throughout the Chicago Public Schools, based on data collected during the 1991-92 school year. Meeting supervisors covered 155 council meetings at 14 randomly selected, representative schools, and interviewed principals,…

This second part of a final report delineating policy issues and analytical problems in evaluating vocational education, includes three extensive appendixes and a wide range of tables. The appendixes include: (1) the methodology of cost-effectiveness analysis and a critique of the methodology of major studies, with illustrations; (2) selected…

An approach to building an effective training and development (T&D) process within postsecondary institutions is described. The process involves three distinct phases: developing an inservice skills training program, institutionalizing an on-the-job career development process, and conducting organizational development activities. The focus of the…

This analysis of current and available information on the evaluation of vocational education and its policy implications includes a methodological appendix showing major studies of cost-effectiveness analysis, a critique of the various techniques employed in these studies, and an extensive bibliography of relevant source materials and related…

Evaluation research is no longer taught solely as a technical-scientific pursuit, but is now moving toward a policy-oriented discipline. Psychological skills in a political context can strengthen technical contributions of evaluators. (LMO)

This document presents a brief overview of conflict resolution in school settings and defines conflict resolution as: (1) a constructive approach to interpersonal and intergroup conflicts that helps people with opposing positions work together to arrive at mutually acceptable compromise solutions; and (2) as the body of knowledge and practice…

Blue ribbon commissions in the United States from 1965-1983 are discussed with attention to what makes a commission effective, the history of blue ribbon commissions, features of a commission, whether these commissions are useful on campus, and criticisms of blue ribbon commissions. Factors that contribute to the effectiveness of a blue ribbon…

Blue ribbon commissions in the United States from 1965-1983 are reviewed, and two commissions are covered in-depth. Attention is directed to: nationally-oriented blue-ribbon commissions, state-level commissions, blue ribbon commissions on campus, and factors that make commissions effective. For purposes of the study, a blue ribbon commission was…

The problems and opportunities for institutional research in academe as it becomes increasingly policy analytic in activity and orientation are explored. It is suggested that for the 1980s the most viable and dynamic role for institutional research will be in providing leaders in higher education institutions with policy-relevant knowledge in…

The characteristics of California's Student Aid Commission grant program applicants and recipients were examined to assess the extent to which aid programs meet state goals. Attention is directed to major problems confronting the three Cal Grant programs and a range of possible policy and program options. The three programs are: Cal Grant A State…

A General Policy Systems Theory is outlined and its application at a university in regard to governance in the face of retrenchment is described. The way that this model of nonrigorous but holistic research supports the Purpose, Target, Results (PTR) strategy and is in turn more useful than either operations research/management or science/systems…

The emphasis of this book is on means to meet teacher inservice needs more adequately in a teacher center setting. Process steps for planning and developing inservice programs based in teacher centers are outlined. The role of the central planning committee is crucial to the establishment of a successful teacher center. The responsibilities of…

The author advances the argument that evaluation is unique not in purpose, but in environment. The evaluator operates within ethical, organizational, and political contexts in order to achieve utilization of a context-responsive evaluation. (LMO)