The four phases of developing a supervisory training program are discussed: (1) identifying training needs, (2) designing training to meet these needs, (3) conducting programs, and (4) evaluating training effectiveness. Supervisory skills, main categories of training materials, and types of evaluation are outlined. (MW)

Any employment-related English-as-a-Second-Language (ESL) program, whether conducted on the job or as pre-employment training, results from five steps: conducting a need analysis of the language and cultural awareness needed to perform successfully in the workplace; developing a curriculum, based on objectives, that identifies and prioritizes…

The report describes results of interviews with 18 workplace literacy education providers across the United States. Respondents include program directors, curriculum writers, teacher trainers, teachers, and consultants to programs serving a range of learners. An introductory section summarizes study methodology, workplace literacy program types,…

This case study reports results of research on the extent of nonformal education in Guyana; comparison of commitment in private and public enterprises; and financial support, program organization and management, learners' background and objectives, content and methodology, and evaluation strategy. The first two chapters describe the study's…

The report summarizes results of an evaluation of "The Cutting Edge," a workplace education program operated by El Paso Community College (Texas) with funding from the National Workplace Literacy Program. The project had tow main goals: to field test and refine curricula at a number of workplace sites, and to prepare products and…

A study investigated instructional administrative practices in workplace English-as-a-Second-Language (ESL) programs and lessons learned in their implementation, with special attention given to innovative practice and its context. Data were drawn from a survey of 22 workplace literacy programs with culturally diverse populations in a variety of…