The term "outcome evaluation" has become one of the most popular terms among human service providers and those whose job it is to evaluate the impact of human service programs. In the public sector alone, there are over a hundred instruments in use to evaluate the impact of state human service programs. Most states, many providers, and…

Why do we continue to see evidence that nonprofit staff feel like outcome measurement is missing important aspects of their work? Based on an analysis of over 1,000 pages of material in 10 outcome measurement guides and a focused literature review of frontline work in three types of nonprofit organizations, this article shows that existing outcome…

The provision of consistent high quality home- and community-based services to children with disabilities living in rural and frontier areas is a challenge. Distance, weather, geographic terrain (mountains, canyons), and shortages of pediatric early interventionists are among the challenges to ensuring appropriate and equitable services.…

New York's Cornell University spends millions of dollars and thousands of staff and volunteer hours to produce more than 1,400 events around the world each year. That's one event every six hours. Is it worth it? Do the 40,000 alumni, parents, and friends who attend feel closer to Cornell after these events? Do they disengage because Cornell didn't…

This study of 14 day reporting centers demonstrated that findings from analyses that take into account the clustering of clients into programs differ from those that ignore it. The multilevel analysis found that a higher likelihood of completion is associated with being older, White/non-Hispanic, having a current "other" offense, and…

A short-term intervention on participants' knowledge of cultural competence was provided to 38 students in a baccalaureate nursing program at Winston-Salem State University (WSSU). The study examined the effectiveness of this intervention. Although WSSU is a Historically Black University, the majority of students in this program were White. Six…

Dental caries, periodontal diseases, tooth loss and oral cancers have significant burden of disease effects, quality of life and cost implications for the Australian community. Oral health promotion is a key approach to addressing these conditions endorsed as part of the National Oral Health Plan. Understanding the evidence for effectiveness of…

This report presents findings from a rigorous evaluation of the Life Skills Training Program (LST) in Los Angeles County. LST provides 30 hours of life skills training over five weeks to foster youths ages 16 and older. The classes are held on community college campuses throughout Los Angeles County. The program is staffed by workers tasked with…

This Technical Report is designed to provide technical detail to support the analysis and findings presented in the "Head Start Impact Study Final Report" (U.S. Department of Health and Human Services, January 2010). Chapter 1 provides an overview of the Head Start Impact Study and its findings. Chapter 2 provides technical information on the…

Since the first child care Quality Rating System (QRS) was implemented in Oklahoma 11 years ago (in 1998), 16 additional statewide systems have been launched and numerous states are piloting or developing a QRS (Zaslow, Tout, & Martinez-Beck, forthcoming). As QRS stakeholders across the nation look ahead to the next decade, it is important to take…

The issue of the perceived success of human services program evaluations is the specific focus of this paper. Five areas that affect the potential for producing effective program evaluation form a framework for discussing factors related to perceived success. The areas include inappropriate conceptualization of what an evaluation can accomplish,…

This report presents an assessment of Department of Health, Education, and Welfare (DHEW) services delivery to American Samoans residing in California, Hawaii, and American Samoa. The evaluation includes analyses of human services needs, resources, and delivery. The effectiveness of human services delivery was assessed using interviews with Samoan…

The effectiveness of the community board in the mental health system specifically and in human service systems generally depends, to a large extent, on how the board's role and scope are defined and how its organizational structure and staffing procedures are developed. The development of community boards should be based upon the premises that (1)…

There is general agreement that human services (i.e., services that depend on direct interpersonal contact between a deliverer and a client) are difficult to evaluate. The author points out some sources of this difficulty and proposes a strategy for the evaluation of human services delivery. (Author/GDC)

First Step to Success is a collaborative home and school early intervention program designed to address secondary prevention goals and outcomes for behaviorally at-risk children in the K-2 age-grade range (see Walker, Kavanagh, Stiller, Golly, Severson, & Feil, 1998; Walker, Stiller, Golly, Kavanagh, Severson, & Feil, 1997). In 1999 the…