A review of 25 technical assistance models and frameworks was conducted to identify the core elements of technical assistance practices. The focus of analysis was on generally agreed upon technical assistance practices that were considered essential for planning, implementing and evaluating the effectiveness of technical assistance. Results…

The term "outcome evaluation" has become one of the most popular terms among human service providers and those whose job it is to evaluate the impact of human service programs. In the public sector alone, there are over a hundred instruments in use to evaluate the impact of state human service programs. Most states, many providers, and…

This article presents recent refinements to implementation constructs and frameworks. It updates and clarifies the frequently cited study conducted by the National Implementation Research Network that introduced these frameworks for application in diverse endeavors. As such, it may serve as a historical marker in the rapidly developing science and…

Demand for quality service provision in the human services industry requires that private nonprofit organizations have the administrative and management capacities to ensure successful implementation and sustain staff development programs. Unfamiliarity with implementation challenges, and limited awareness of implementation strategies, can trigger…

This report presents the final results for the evaluation of the New Americans Centers (NACs) demonstration project in Arkansas and Iowa. It focuses on program operations and plans for program sustainability, while highlighting services provided through the demonstration projects in Arkansas and Iowa. It also documents outcomes for New Iowan…

Since the first child care Quality Rating System (QRS) was implemented in Oklahoma 11 years ago (in 1998), 16 additional statewide systems have been launched and numerous states are piloting or developing a QRS (Zaslow, Tout, & Martinez-Beck, forthcoming). As QRS stakeholders across the nation look ahead to the next decade, it is important to take…

Adults with developmental disabilities are at significant risk for health problems. Effective health promotion can improve outcomes--and that's why adult day and residential agencies, schools, and other organizations need this invaluable program development guide. An urgent call to action and a start-to-finish framework for health promotion, this…

First Step to Success is a collaborative home and school early intervention program designed to address secondary prevention goals and outcomes for behaviorally at-risk children in the K-2 age-grade range (see Walker, Kavanagh, Stiller, Golly, Severson, & Feil, 1998; Walker, Stiller, Golly, Kavanagh, Severson, & Feil, 1997). In 1999 the…

Describes treatment activities at the Boys Town Emergency Shelter Program for runaway and homeless youths. An examination of data collected from 100 shelter users indicated a high number of teaching interactions between staff and youths high levels of youth satisfaction with the staff; and a low frequency of youth disruptive behaviors in the…

The experiences of a group of evaluators evaluating a multisite integrated human service delivery system illustrate many design and measurement considerations in the preimplementation and implementation phases of evaluation. The reemergence of human service integration approaches will make such evaluation issues increasingly common. (SLD)

In 1979 the National Center on Child Abuse and Neglect awarded a Service Improvement Grant to the Minnesota Chippewa Tribe American Indian Child Abuse Program, one of 29 public and private agencies and organizations, intended to increase the capacity of established service providers involved in preventing or treating child abuse or neglect. Since…

This document outlines the ideas of the Illinois Department of Aging on the implementation and management of the Elder Abuse and Neglect Intervention Program. These topics are addressed in order to provide a basis for discussion of key elements of the proposed program and serve as a guide in the development of rules, policies, and procedures for…

Evaluation research, if appropriately matched to a human service program's stage of development, can help inform the decision making at each step. The developmental stages of a program, questions to be answered at each stage, and kinds of research activities pertinent to such questions are discussed. (TJH)

Measures of quality are now in widespread use across states as part of quality improvement initiatives. For example, many states are currently using global measures of quality that were first developed for research and practice purposes (such as the Environmental Rating Scales) in their Quality Rating Systems (QRSs). Although global quality…

The first of a 3-volume series describing the 17 Early Head Start (EHS) programs in fall 1997, this report discusses the main features of the research programs and identifies the key challenges and successes they experienced during their first year of serving families. Chapter 1 of the report discusses the historical and national context of the…