Online learning is growing rapidly as states and districts are creating new online schools, and existing programs are adding new courses and students. The growth reflects the spreading understanding that online courses and programs can serve a wide variety of students and needs. These include: (1) Creating opportunities for small and rural school…

This report presents findings of an investigation into the operations of Project L.I.F.E., a supportive apartment program which serves 72 persons with developmental disabilities in New York City. The introduction describes Project L.I.F.E. and its history and philosophy. The report then details the findings of the investigation, which involved…

A study addressed the issue of overpayments and other quality problems in the unemployment compensation (UC) program and was current as of June 1987. Principal findings are as follows: (1) overpayments constituted a major problem for the UC system as a whole; (2) high overpayment rates were symptomatic of fundamental problems including…

This document presents the proceedings of the sixth National Monitoring Conference concerned with implementation of the Individuals with Disabilities Education Act. Introductory material describes the purpose and background of the document and the federal monitoring of states, including the Continuous Improvement Monitoring Process (CIMP) and…

The purpose and direction of the Office of Student Financial Aid (OSFA) quality improvement program are described. The background and context for the Pell Grant quality control (QC) design study and the meaning of QC are reviewed. The general approach to quality improvement consists of the following elements: a strategic approach that enables OSFA…

The United States Department of Education (ED), Office of Inspector General (OIG), describes in its semiannual report its provisions for audit, investigation, fraud detection and prevention, as well as other activities. The first section reviews management improvement and preventive activities including recommended changes to legislation and…

A preliminary design for a quality control (QC) system for the Pell Grant Program is proposed, based on the needs of the Office of Student Financial Assistance (OSFA). The applicability of the general design for other student aid programs administered by OSFA is also considered. The following steps included in a strategic approach to QC system…

The objectives of the Pell Grant quality control (QC) system and the general definition of QC are considered. Attention is also directed to: the objectives of the Stage II Pell Grant QC system design and testing project, the approach used to develop the QC system, and the interface of the QC system and the Pell Grant delivery system. The…

This pilot study of facilities from which the Texas Department of Human Services (TDHS) purchased day care services gathered and analyzed data for use in developing day care service control standards by means of which the quality of purchased day care services could be systematically assessed. Random samples were selected from contract centers,…

An ongoing corrective action framework for the Office of Student Financial Assistance (OSFA) is presented. Attention is directed to the formal management structure in OSFA and current initiatives to improve management, and the placement of the corrective action process in the organizational hierarchy. Four formal mechanisms needed to implement the…

Educational program evalaution is subject to many difficulties. Problems with evaluation include such conceptual problems as: (1) understanding of decisions to be made; (2) adequate definition; (3) consensus on values and criteria; (4) coordination among administrative levels; and (5) use of an appropriate evaluation model. Technical problems…

This guide aims to help rehabilitation facilities develop effective self-evaluation systems to improve quality assurance for supported employment. The guide proposes that quality be measured by emphasizing direct outcomes that meet consumers' specified needs and concerns in terms of decision making, determination of quality, and access to choice.…

This report summarizes the work of the Georgia Express project staff and the five task teams that provided research services to the Georgia Task Force on Adult Education. (The purpose of the Task Force was to review Georgia Adult Education's current goals, objectives, and procedures and to make recommendations for program improvement.) The report…

Intended as a general blueprint for monitoring and assessing activities under the Youth Employment and Demonstration Projects Act of 1977, this document discusses the expected constraints, evaluation and assessment tools, the analytic framework, and monitoring and review schedule. Five problem areas are recognized as potential constraints in…

Stage Two of the Title IV Quality Control Project is an evaluation of quality of the United States Department of Education's major student aid programs. The study sought to identify, measure, and analyze error during the 1985-86 academic year in each of the five major Title IV programs, including the Pell Grant program, the Campus-Based programs…