There is a need to implement a comprehensive training program to build employees' knowledge, skills, and attitudes in order to improve quality service at ABC Restaurant because of a surge in customer complaints. The purpose of this study was to develop a training program that included an employee handbook as a training tool, a handbook designed…

This final report describes the review and evaluation of 10 years of Pennsylvania's 310 special projects in the areas of program promotion, program linkages, and staff development. Three major selection criteria were effectiveness, innovative qualities, and adoptability. Of some 97 projects reviewed, 21 were deemed exemplary. A reader survey of…

BORN FREE is a project designed as a collaborative effort of university-based counseling psychologists and field-site educators to reduce career-related sex stereotyping in 14 educational institutions. This report describes the evaluation of the five-day 1978 National Summer Institute, a staff development training workshop for educational leaders.…

This paper reports on the external evaluation of a project to expand existing services in the Orange County (Florida) school district to handicapped students with limited English proficiency (LEP). Major goals of the project include development, demonstration, and packaging of methods, procedures, and materials for identifying, placing, and…

The Bilingual Mini Head Start program is an early education program for children of migrant farm workers. The program has three permanent sites--two year-round sites in Washington which serve both mobile migrants and seasonal farm workers' children, and a home base site in Grulla, Texas which serves only mobile migrant children. Teachers from…

A project was undertaken to develop a guide to help small business programs select good education and training programs for their staff. An initial step was a review of literature related to adult education and training in small business and training evaluation. The initial plan was to have the guidebook be specific to a given industry or other…

BORN FREE is a collaborative effort of university-based counseling psychologists and field-site educators to reduce career-related sex stereotyping in 14 educational institutions, and to broaden the range of career options of women and men. The project focuses on the development of training modules (materials, workshops, and videotapes) for…

A 5-year experimental project, the Bilingual Mini Head Start program is an early education program for children of migrant farm workers. The program has 2 components: the mobile and the stationary components. In the stationary program, 2 year-round centers are operated in Connell and Moses Lake (Washington). These centers' purpose is to…

A 5-year experimental program, the Bilingual Mini Head Start program is an early education program for children of migrant farm workers. Consisting of a mobile and a stationary component, the program includes: (1) an interstate mobile delivery system, (2) an individualized curriculum which can be taught by migrant adults, and (3) intensive…

Because the types of support services provided by college and university learning resources programs change and evolve as the result of new and emerging technologies, so must the standards by which institutions measure the effectiveness of their support services. This edition builds upon standards described in the first edition and includes an…

Because linkages between dissemination and the impact assessment systems are necessary to the effective implementation of research and development activities in the area of vocational education, the Department of Adult, Vocational, and Technical Education of the Illinois State Board of Education and staff from the University of Illinois will…

This basic handbook for personnel development through training and continuing education within health care institutions describes the techniques involved in developing programs, from needs determination to evaluation. It covers how to make a skill inventory and a survey of learning needs; how to state learning objectives; how to design a specific…

This report describes Phase II of a project which developed a system for delivering fire safety training to board and care providers who serve adults with developmental disabilities. Phase II focused on developing and pilot testing a "train the trainers" workshop for instructors and field testing the provider's workshop. Evaluation of…

In 1985-1986, the Leadership Development Project for Displaced Homemaker Education at the University of South Florida initiated a project to develop materials focusing on the staff development needs of coordinators of programs for displaced homemakers. The Developing a Curriculum (DACUM) workshop approach was used to formulate a tentative list of…

Beginning in 1978, the Rural Education Program at the Northwest Regional Educational Laboratory developed materials of the Keys to School Boardsmanship Project for local school boards, including 13 workshop packages and 2 films. A policy board, with members from the five northwest state associations of local school boards, defined topics to be…