Written by a social worker for social work students, this is a nuts and bolts guide to statistics that presents complex calculations and concepts in clear, easy-to-understand language. It includes numerous examples, data sets, and issues that students will encounter in social work practice. The first section introduces basic concepts and terms to…

This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

Many social workers are anxious about the use of evaluation techniques and are particularly reticent about using statistical research. Strategies for understanding the steps involved in integrating practice and evaluation in a school social work setting, an appreciation for the need of evaluation, and knowledge of various resources on conducting…