Interviews with six managers trained to teach the Interpersonal Managing Skills (IMS) program at the Lockheed Missiles and Space Company provided insights into three aspects of communication training programs: training skills, the trainer role, and methods of training the trainer. A highly structured, packaged program, IMS teaches five…

This handbook contains general procedural and methodological guidelines for inplant programs to upgrade unskilled workers. It can also be used as an aid to train professionals in the methods and approaches of inplant training. Generalized from the experienc of 4 years of demonstration projects, the handbook explains the concept of inplant…

This book is divided into four sections. Part I, "Preparing To Train," presents three reasons why supervisory training and development are worth the time and money they cost. These are: (1) Training can improve a supervisor's attitudes, knowledge, and skills, and increase his effectiveness and that of his department; (2) New knowledge--both…

A project was undertaken to develop a guide to help small business programs select good education and training programs for their staff. An initial step was a review of literature related to adult education and training in small business and training evaluation. The initial plan was to have the guidebook be specific to a given industry or other…