Any organization with a comprehensive training program has a leadership development curriculum. These programs include everything from conventional classroom learning with guest speakers to high-tech simulations and lavish retreats. There also may be mentorship thrown in, as well as multiple job rotations. Despite the well-rounded curricula, many…

Purpose: The purpose of this paper is to show that most small business owner-managers are technically competent in their area of business activity however they do not always have equal managerial competence. For example, deficiency in human resource management competence may lead to difficulties in attracting, retaining or leading staff. These…

Emory University's external management institutes for government and industry provided an ideal model for an in-house development program. (Editor)

Reviews the history and theory of evaluation of management training and development. Assesses the state of the art of evaluation techniques and instruments, discussing how the focus, scope, and purpose of evaluation affect the choice of method. Presents a systematic model of evaluation and a model of results-oriented human resource development.…

Explains why some programs fail to prove themselves in evaluations yet have substantial benefits. Documents a method of administering self-reports, pre-then-post testing that helps to eliminate response-shift bias. (Author)

This first article in a series on a three-part process for the evaluation of training programs covers the "focus" phase, in which the evaluator establishes the extent and objectives of the evaluation. The following are included: Dramatization of a training program evaluation, the flow chart of the entire process, and a description of the…

A collection of papers concerned with the Federal Government's efforts in the area of executive development are presented. The booklet is organized in three parts. The first three essays deal with problems, needs, and theories of executive manpower management. The problems of the Federal Government, as seen from an analysis of a small sample at…

Describes the development of a training program for salespeople (trainees and managers) called Dimensional Sales Training (DST). It is noted that DST is designed to increase sales, build skills, and improve performance, while providing a systematic process of collecting data for measuring program effectiveness. (EM)

This last article in a series on a process for the evaluation of training programs covers the "implementation" phase. The article presents a dramatization of the decisions and actions involved in evaluating a supervisory training program, with a flow chart for the entire evaluation process and several rating figures. (MF)

A study of top management education was carried out in a practical training situation to determine attitude change and relationships between training objectives and training evaluation, initial standing and change, and initial standing and background factors. Subjects were 140 people completing one of five management courses. A questionnaire and…

A study of training effectiveness in textile mills in India. Program is evaluated for trainee reaction, the extent of learning achieved, the changes in behavior effected and the results on the job. Charts, tables, references. (Editor/RB)

A study was conducted to determine the nature and extent of continuing education and management training programs used by apparel retail companies and to document program content, objectives, methods, assessment techniques, and evaluation procedures. Information was gathered through qualitative research, using the multiple-case study method, with…

Describes an investigation to determine the effectiveness of an eight-month management training program for college graduates conducted by the American Management Association. Examines evaluation criteria, method, measurement instruments, data analysis and results. Charts, tables, references. (Author/RB)

Seven papers are presented that demonstrate new directions and practices in the evaluation of training programs. Different perspectives and approaches are represented, but in each case the evaluation described has been successful in making trainers more effective and accountable. (SLD)