Research (Martin, 2008) has shown that speaking and listening are the literacy skills most used in the world of work. Yet, employers frequently bemoan the lack of young people's communication skills, with many believing that it impacts their chances of making it through an interview and their future employability (Simon, 2009). Effective speaking…

An evaluation was undertaken of the second year's work of a pilot adult literacy program called Project REACH (Reading, Education, Achievement), which was begun in 1987 in New York by the Governor's Office for Employee Relations (GOER) and the Civil Service Employees' Association (CSEA). The following findings were reported, among others: (1)…

This document describes a pilot adult literacy program called Project REACH (Reading, Education, Achievement), which was begun in 1987 in New York by the Governor's Office for Employee Relations (GOER) and the Civil Service Employees' Association (CSEA). Following an executive summary, an introduction sets the stage by explaining the need for the…

This document is a summary of the proceedings of a symposium that was attended by more than 100 adult literacy practitioners, researchers, and government officials in Ontario (Canada). The largest part of the document consists of summaries of the issues and policy/program options discussed in relation to the following aspects of adult literacy…

A study investigated instructional administrative practices in workplace English-as-a-Second-Language (ESL) programs and lessons learned in their implementation, with special attention given to innovative practice and its context. Data were drawn from a survey of 22 workplace literacy programs with culturally diverse populations in a variety of…