Describes the Juvenile Justice Educational Enhancement Program's implementation of an evaluation research-driven quality assurance process for Florida's juvenile justice educational programs. Reviews the literature on juvenile justice educational practices and describes the educational quality assurance standards and annual modifications that draw…

Investigated whether college level peer educators were adequately prepared to teach peers about sexual health, sexual assault, and substance abuse. They completed 20 hours of training on the issues and on public speaking, leadership, and presentation skills. Pretesting and posttesting indicated that the program increased students' factual…

This paper addresses the issue of service quality evaluation within the higher education sector and stresses the need to develop measures that are both psychometrically and practically sound. The paper argues that recent debate surrounding the development of such measures has been too strongly geared toward their psychometric performance, with…

This review of the professional and programmatic literature in the field of developmental disabilities focuses on ways in which individuals with developmental disabilities and their families are becoming increasingly involved in program evaluation and quality assurance efforts. Three major movements are having an impact on this activity: state and…

This document is one of three texts which comprise the written components of The Responsive College Programme dissemination materials. The program is designed to help colleges in the United Kingdom market themselves and their courses effectively, and this volume, which is freestanding and directed at both the general reader and the specialist,…

A Total Quality Management team was formed at Oregon State University to improve the quality of student information publications. The team studied the critical process in detail, identified "customers" of student information publications, defined information to be solicited from the customers, interviewed them, and gathered data for…

These guidelines for service evaluation arose out of a 1986 meeting of the International League of Societies for Persons with Mental Handicap. An introduction focuses on the concepts of support and service and the need for minimizing restrictiveness and empowering the individual. Seven principles are enumerated, specifying the rights of people…

This guide to assessing engineering education in Sub-Saharan Africa consists of three sections, covering: (1) assessment of qualitative and quantitative needs; (2) assessment of the engineering education institution in developing countries; and (3) methods of forecasting demand for engineers; assessment of the efficiency of engineering training…

The gap between learning and assessment is apparent both in the beliefs of children, who often see no connection between the two, and in the practices of teachers, who do not choose to use the most recently developed means of assessment. This gap stems from management theory and from learning theory. Traditional management in the United States has…

A project was conducted to improve the productivity and efficiency of 10 manufacturers by providing workplace literacy instruction to workers lacking basic skills required for their jobs, and to improve the capability of educational programs to meet the basic skill needs of the manufacturing industry by developing an evaluation manual for basic…

This publication consists of an essay entitled "Managerialism and the Academic Profession: The Case of England," by Martin Trow, along with a commentary on the essay by Paul Clark. Trow argues that over the past decade British higher education has undergone a more profound reorientation than any other system among industrial societies.…

The introduction and the three booklets contained in this packet are intended to provide guidance to further education staff who are implementing, or planning to implement, National Vocational Qualifications (NVQs) based on the standards devised by the Administrative, Business, and Commercial (ABC) Training Group in Great Britain. The boklet on…

At the request of the Oklahoma Department of Education, the Technical Assistance Center 3 West conducted a statewide review of local Chapter 1 evaluation data to provide possible explanations for the unusual standardized test score gains or losses reported by a number of local school districts. During the two months of quality control visits, 35…

The United States Department of Education (ED), Office of Inspector General (OIG), describes in its semiannual report its provisions for audit, investigation, fraud detection and prevention, as well as other activities. The first section reviews management improvement and preventive activities including recommended changes to legislation and…

A preliminary design for a quality control (QC) system for the Pell Grant Program is proposed, based on the needs of the Office of Student Financial Assistance (OSFA). The applicability of the general design for other student aid programs administered by OSFA is also considered. The following steps included in a strategic approach to QC system…