This report identifies factors that have an influence on the successful institutionalization and transfer of innovative uses of telecommunications. It examines which factors promote or deter the institutionalization of demonstration projects in the public service field, as well as alternative strategies for institutionalization and innovation…

This guide is intended to assist states and service delivery areas (SDAs) in addressing the new oversight responsibilities and opportunities stipulated by the Job Training Partnership Act (JTPA) with respect to process evaluation. The first chapter provides an overview of the JTPA organizational system. Discussed next is the relationship among…