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Goulbourn, Barbara; Alexander, Ann – 1999
This kit is designed to help trainers and assessors understand the importance of workplace communication in training packages. Section 1 explains what trainers and assessors need to know about communication skills, and how to use the kit. Section 2 provides an overview of training packages. It describes the endorsed parts of the package, which…
Descriptors: Adult Basic Education, Communication Skills, Educational Assessment, Educational Change