For 15 years, Complete College America (CCA) has been building movements for scaled systemic change and transforming institutions. While CCA has expanded their efforts over the past 15 years, they have studied the best ideas and co-designed the most promising practices to move the needle on college completion. They have learned a lot about how to…

The purpose of this qualitative study was to examine how the military and veteran services offices in public institutions are supporting student veterans in their higher education journey. This study was aimed to allow Chief Military and Veteran Services Officers (CMVSO) in 4-year public institutions to identify challenges and opportunities in…

The purpose of this study was to understand a school-based mentoring model that uses school staff as adult mentors. This study presents existing literature on school-based mentoring models along with a case study of one teen parent high school. The report also includes step-by-step guidance for implementation. At the case study school, all school…

The foster youth education program strives to increase graduation rates by improving academic performance and encouraging student retention through an innovative collaboration between tutors, social workers, and schools to provide individualized support. The pilot program was funded by U.S. Department of Education Innovation Funds, which evolving…

This single-site qualitative study sought to identify the characteristics that contribute to the self sustainability of technology transfer services at universities with small research budgets through a case study analysis of a small research budget university that has been operating a financially self-sustainable technology transfer service for…

Over 15 years after passage of legislation requiring the use of functional behavioral assessment (FBA) to inform the development of positive behavior support plans (BSPs) in special education, schools are still struggling to implement BSPs based on FBA and the function of behavior. A primary concern is that school teams regularly fail to use…

During 2009-10 the University of Ballarat implemented the open-source learning management system (LMS) "Moodle" alongside its existing legacy LMS, "Blackboard". While previous IT implementations have been troublesome at the university, notably the student information and finance management systems in 2008-09, the…

The move to providing flexible delivery of university subjects and courses urged by government policy raises a number of issues for support staff. Whatever "flexible learning" might mean, there are hardware, software, training and attitudinal issues which are central to the work of support staff. This paper will address some of the…