Prepared by the office of the Illinois Secretary of State and State Librarian, this manual describes the components and basic start-up steps of successful volunteer literacy programs. The 17 short sections provide an overview of the following topics: (1) purpose and mission; (2) determining need in your community; (3) recruiting students; (4)…

A study investigated instructional administrative practices in workplace English-as-a-Second-Language (ESL) programs and lessons learned in their implementation, with special attention given to innovative practice and its context. Data were drawn from a survey of 22 workplace literacy programs with culturally diverse populations in a variety of…