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Tahira, Muneeba; Slaeem, Rabia; Haider, Ghulam – International Journal of Curriculum and Instruction, 2020
The service sector is a rapidly changing sector and this dynamic culture offers a challenge for the service companies to lead or to actually survive in this competitive environment. As the education sector is a part of the overall service industry, this raises the need for a strong framework to reach for high quality service in the education…
Descriptors: Foreign Countries, Special Education, Educational Quality, Principals
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Suleman, Qaiser; Gul, Rizwana – Journal of Education and Practice, 2015
The current study explores the challenges faced by public secondary schools in successful implementation of total quality management (TQM) in Kohat District. A sample of 25 heads and 75 secondary school teachers selected from 25 public secondary schools through simple random sampling technique was used. Descriptive research designed was used and a…
Descriptors: Foreign Countries, Total Quality Management, Program Implementation, Public Schools
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Ismail, Roqia; Ali, Muhammad – Journal of Education and Practice, 2016
The basic purpose of the study was to explore the influence of workplace incivility on the total quality management practices implementation in higher education institutes of balochistan. The data was collected through questionnaire and the sample size of the study was 381. The reliability and validity of the questionnaire was checked through…
Descriptors: Foreign Countries, Work Environment, Antisocial Behavior, Barriers