In this essay, the author reviews "Education Reform in New York City: Ambitious Change in the Nation's Most Complex School System," by Jennifer A. O'Day, Catherine S. Bitter, and Louis Gomez. The book under review explores a larger set of issues, and some time has passed. But many of the issues studied remain relevant and the consistent…

Examines issues of CD-ROM networking for companies; identifies cost savings and focuses on administrative and technical problems. Highlights include slower access speed, technical design deficiencies, inconsistency in search engines and user interfaces, installation problems, drive letter selections, designs that work for LAN access, questions to…