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Peer reviewed Peer reviewed
Ernest, Beth – ATEA Journal, 1995
Total quality management can be applied in the classroom to improve productivity, reduce costs, and improve the quality of education. The willingness of the institution to survey its customers and respond to needs and suggestions is of utmost importance. (Author/JOW)
Descriptors: Educational Needs, Program Implementation, Technical Institutes, Total Quality Management
Peer reviewed Peer reviewed
Zargari, Ahmad – ATEA Journal, 1997
Presents information about the need for, planning, and implementation of a total quality improvement course for undergraduate technology education students. The course involves the study of total quality concepts and their impact on the quality and competitiveness of industrial products. (JOW)
Descriptors: Administrator Education, Course Content, Higher Education, Needs Assessment