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Wilson, Gail; McAuley, Andrew; Ashton-Hay, Sally; van Eyk, Tina – Australasian Journal of Educational Technology, 2020
This article discusses the experiences and challenges of introducing a third-party learning support provider into the teaching and learning culture at Southern Cross University (SCU), a regional university with campus locations in New South Wales and Queensland. The provider was engaged to extend online study support after-hours to first year…
Descriptors: Foreign Countries, Universities, Academic Support Services, Electronic Learning