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Direct linkSmith, Bradley H.; Gahagan, James; McQuillin, Samuel; Haywood, Benjamin; Cole, Caroline Pender; Bolton, Clay; Wampler, Mary Katherine – Innovative Higher Education, 2011
We describe six hallmarks of high quality service-learning and explain how these considerations guided the development of a Transitional Coaching Program (TCP) during the first three years of implementation. We have demonstrated that the TCP is acceptable, feasible, and sustainable. Improvements have been seen in the degree of impact on learning…
Descriptors: Evidence, Total Quality Management, Service Learning, College Freshmen
Peer reviewedHorine, Julie E.; Hailey, William A. – Innovative Higher Education, 1995
A survey of 160 colleges and universities at various stages of total quality management implementation found 5 key challenges to successful implementation: changes in organizational culture, obtaining senior leadership commitment, gaining faculty support, finding implementation time in already busy schedules, and cost and time required for staff…
Descriptors: Administrator Attitudes, College Administration, College Faculty, Higher Education
