Descriptor
| Cost Effectiveness | 2 |
| Higher Education | 2 |
| Investment | 2 |
| Program Implementation | 2 |
| Total Quality Management | 2 |
| Accounting | 1 |
| Administrator Attitudes | 1 |
| Budgeting | 1 |
| College Administration | 1 |
| Colleges | 1 |
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| New Directions for Higher… | 2 |
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| Norton, Alan J. | 1 |
| Porter, David B. | 1 |
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| Journal Articles | 2 |
| Opinion Papers | 2 |
| Reports - Descriptive | 1 |
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| Administrators | 2 |
| Practitioners | 2 |
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Direct linkPorter, David B. – New Directions for Higher Education, 1994
A professor at the Air Force Academy (Colorado) recounts that institution's 3 years of experience with total quality concepts. The model that guided initial quality education and training activities is described and evidence of progress reported. He concludes that the right kind of investment in quality is well worth the cost. (DB)
Descriptors: Colleges, Cost Effectiveness, Higher Education, Investment
Norton, Alan J. – New Directions for Higher Education, 1994
The chief financial officer (CFO) of St. John Fisher College (New York) analyzes the costs associated with the implementation of quality management at St. John Fisher and outlines one way to determine whether the investment is yielding an acceptable internal rate of return. (DB)
Descriptors: Accounting, Administrator Attitudes, Budgeting, College Administration
