By implementing an outreach model based on the growth needs of students and linked to the academic process, counseling centers can increase their effectiveness and credibility with students and faculty. The model described demonstrates methods for delivering services relevant to personal development, career development, and values education.…

Reviews some of the uses of the phone in crisis situations and describes a popular toll-free career information hotline in Virginia. Provides a profile of the mostly adult users along with a user evaluation of the service. (Author)

Provides a metamodel with which counselors can design programs for all populations of parents, particularly low-income. Suggests that education programs can provide training in interpersonal skills and family management skills. Describes development and application of the model and how components might be sequenced for training a particular parent…