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Program Implementation2
Total Quality Management2
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School Organisation2
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Murgatroyd, Stephen1
Quong, Terry1
Walker, Allan1
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Journal Articles2
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Reports - Research1
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Hong Kong1
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Implementing Total Quality Management in the School: Challenges and Opportunity.
Peer reviewed Peer reviewed
Murgatroyd, Stephen – School Organisation, 1993
Total Quality Management (TQM) is not another"add-on" but a wholly reconceived approach to managing educational institutions. Some common start-up problems are lack of feasible leadership commitment, poor data and deployment plans, and inadequate managerial skills. Postlaunch problems include team and measurement mania, overzealous selling of…
Descriptors: Educational Improvement, Elementary Secondary Education, Failure, Problem Solving
TQM and School Restructuring: A Case Study.
Peer reviewed Peer reviewed
Quong, Terry; Walker, Allan – School Organisation, 1996
Describes briefly how the junior section of one Hong Kong school handled major problems by adopting a total-quality-management approach to change and restructuring. Describes the school's problems, discusses TQM generally in educational settings, describes the new "homestead" implementation, and comments on teachers' and students'…
Descriptors: Definitions, Educational Change, Foreign Countries, Program Implementation