Most higher education institutions in the United States are bound to the triad's regulations, but their methods for integrating external policies with internal ones are unstudied. Employing a single-case, embedded design, this qualitative study centers on a midsize public, research institution in the eastern United States to explore how one higher…

The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

Purpose: The purpose of this study is to examine how the process of creating and implementing sustainability competencies across a university illuminate dynamics of organizational change. The push to advance education for sustainable development in higher education will likely require transformation of existing policies and practices. A set of…

This qualitative case study provides insight on the organizational changes and experiences that teachers, administrators and support staff at one elementary school in Rhode Island have had with the implementation of a Multi-Tiered System of Supports (MTSS) Framework. The Burke and Litwin (1992) Causal Model of Organizational Performance and Change…

Implementing change effectively is critically significant given the changing organisational environment and high failure rate of change implementation. Training and development practices enable employee skill development facilitating effective change implementation. However, there is lack of studies describing role played by these practices in…

Organisational change literature is littered with labels for those who instigate, support, resist, or implement change. Absent is research into the perspectives of those who are given these labels. This paper reports findings from a literature search, journal scan and a case study of an Australian university where change agents were labelled…

This study analyzes the implementation of schoolwide positive behavior interventions and supports (SWPBIS) for the staff of one middle school that implemented SWPBIS during a districtwide strike and school merger. The researchers developed a qualitative case study based on focus groups and interviews with the staff who remained at the school…

In this paper, we provide an overview of the Pathways to Innovation Program (Pathways), a faculty development and institutional change initiative designed to address the adaptive challenge of integrating innovation and entrepreneurship (I&E) into undergraduate engineering, nationwide. In particular, we build upon earlier papers that describe…

For the past 20 years, numerous reports have called for change and reform of undergraduate education to improve student learning, persistence, and graduation rates for students in STEM. Many change efforts have been started but few have reached the transformational level of entire programs, departments, or colleges in the STEM disciplines. In…

Purpose: The purpose of this paper is to examine the merger of two distinct higher education institutions. The change process was studied from the perspective of multiple stakeholders, and its major outcomes were evaluated in terms of various dimensions of success. Design/methodology/approach: The study uses a qualitative research design. For the…

This article examines the development and implementation of a strategic cultural change program from a case study perspective. Initially, the article describes how the program was developed, including an explanation as to how a communication component was integrated into the program from inception. This integration helped reduce the anxiety that…

In an attempt to understand the effects of managerialism on university managers in a developing country, we set out to gather rich data on the strategy work of middle managers through a single case study at a South African university. Managerialism has the potential to solve inefficiencies in university systems and processes, as it could help to…

Purpose: In recent years the benefits of distributed leadership have often assumed the status of an unchallengeable orthodoxy. There is a general acceptance that leadership is best when it is dispersed. In reality this is often little more than a form of "licensed leadership" in which those working in subordinate roles can only exercise…

The purpose of this paper is to highlight the significance of considering the organizational ecosystem in implementing wikis for knowledge sharing.The findings suggest that a prerequisite of an effective wiki is the appreciation of the factors that make up the organizational ecosystem; technical and organizational factors are variable elements of…

This report investigates factors that drive teachers to embrace or challenge the use of products and services designed to support improvements in practice. Key elements of the study include: (1) Technology-based resources studied include those designed for video observations, peer feedback and collaboration, online professional learning, and…