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Heckner, Markus; Schworm, Silke; Wolff, Christian – Journal of Educational Technology Systems, 2010
Many current (online) help systems fail because users refuse to use them or, even if they do so, they do not perceive them as helpful. There is an obvious gap between the intentions of the help content authors and the achievement of objectives concerning the perceived usefulness by help users. Problems may be divided into psychological and…
Descriptors: Feedback (Response), Prior Learning, Psychology, Internet
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Muwanga-Zake, Johnnie Wycliffe Frank – Journal of Information Technology Education, 2008
The proliferations of Information and Communications Technology (ICT) and an increase in the number of external students and of the digital youth have put considerable pressure upon university staff to adopt ICT in their pedagogy. However, these challenges that include ICT technical skills and pedagogy require staff to continuously engage in…
Descriptors: Workshops, Information Technology, Professional Development, Educational Technology
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Oliver, Kevin; Kellogg, Shaun; Townsend, Latricia; Brady, Kevin – Distance Education, 2010
Eight teams of elementary and middle school teachers developed pilot online courses for the North Carolina Virtual Public School (NCVPS) in the USA. A qualitative case study with focus groups and a follow-up survey helped to identify common needs of these non-traditional course designers during course development efforts. Findings suggest virtual…
Descriptors: Feedback (Response), Focus Groups, Web Based Instruction, Middle School Teachers
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Muhirwa, Jean-Marie – International Review of Research in Open and Distance Learning, 2009
Distance education and information and communication technologies (ICTs) have been marketed as cost-effective ways to rescue struggling educational institutions in developing countries, particularly in sub-Saharan Africa (SSA). This study uses classroom video analysis and follow-up interviews with teachers, students, and local tutors to analyse…
Descriptors: Economically Disadvantaged, Conflict, Interaction, Foreign Countries
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Luck, Jo – Journal of Research in Rural Education, 2003
This article examines some of the social, technical, and economic issues encountered in the implementation of an educational technology at an Australian regional university. Reference is made to the implementation of the videoconferencing network at Central Queensland University (CQU). In late 1996 when the implementation process was completed the…
Descriptors: Teaching Models, Educational Innovation, Foreign Countries, Networks
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Winter, Rosamund – Australian Educational Computing, 2002
The move to providing flexible delivery of university subjects and courses urged by government policy raises a number of issues for support staff. Whatever "flexible learning" might mean, there are hardware, software, training and attitudinal issues which are central to the work of support staff. This paper will address some of the…
Descriptors: Distance Education, Information Literacy, Work Environment, Faculty Development