Reports the implementation of a quality assurance program in Colorado mental health facilities, designed to help managers know how they were doing on operational issues. The program was simple, low cost, and easy to implement. All levels of management found it a useful tool. (Author/WAS)

This textbook presents a conceptual and methodological framework for implementing quality assurance programs in mental health services, with specific emphasis on peer and utilization review. Both the content of the review and the methods of accomplishing it are addressed. The early chapters of the book are designed to show the many types and…

This monograph was developed to assist states and communities in planning, designing, and implementing culturally competent systems of care for children with serious emotional disturbances. It highlights the culturally competent aspects of 11 programs serving people of color. Each program targets at least one of the four major ethnic minority…