University and college administrators frequently choose to develop and implement online programs with the help of for-profit companies known as online program management (OPM) providers that specialize in the development and implementation of online programs. This paper reports on the partnership of a private university in the Western United…

This article focuses on coordination between governance actors in higher education. The object of the study is a department at a public university, seen as a multi-project environment. The purpose of this article is to illustrate and analyze project governance as a tool that allows departmental management to coordinate with the authorities, the…

This paper is written for state educational agency (SEA) leaders who are considering the benefits of collaborative benchmarking, and it addresses the following questions: (1) What does benchmarking of best practices entail?; (2) How does "collaborative benchmarking" enhance the process?; (3) How do SEAs control the process so that "their" needs…

Background: Hospital adoption of health information technology (HIT) systems is promoted as essential to decreasing medical error and their associated 44,000 annual deaths and $17 billion in healthcare costs (Institute of Medicine, 2001; Kohn, Corrigan, & Donaldson, 1999). Leading national healthcare groups, such as the Institute of Medicine,…

There are several steps to developing a successful peer-helping program for an organization. The first step is needs assessment of the organization using tests, interviews, and reflection. Self-teaching or outside training can be used to become familiar with peer helping. Next, a philosophy should be created to support and guide the program's…

In addition to conventional methods of easing leadership transition in student activities organizations (orderly transfer of significant organizational knowledge, minimizing confusion, sense of completion for outgoing leaders, identification of potential leaders, careful nominee selection), retreats are recommended as a means of creating shared…