The use of enterprise resource planning (ERP) systems has grown enormously since 1990, but the failure to completely learn how to use them continues to produce disappointing results. Today's rapidly changing business environment and the integrative applications of ERP systems force users to continuously learn new skills after ERP implementation.…

Within the past decade, the introduction of computerized medical records into the business and practice of health care has created a need for effective training. The implementation of computerized medical records into a health care organization has been often associated with increased costs and decreased productivity. Although existing human…

This book explores the perspectives of experienced practitioners, sharing ideas about building and sustaining organizational strength through workforce development practices and systems. As the saying goes, a company's greatest resource is its people. When managers really believe that and work to develop organizational capabilities, productivity,…

The proliferations of Information and Communications Technology (ICT) and an increase in the number of external students and of the digital youth have put considerable pressure upon university staff to adopt ICT in their pedagogy. However, these challenges that include ICT technical skills and pedagogy require staff to continuously engage in…

An ICT strategy and an implementation plan for teacher education were created in a co-operative process. Visions and expectations of staff members and students were registered by questionnaires and by making notes during sessions in which the strategy was created. Thereafter, an implementation document, where the staff development programme and…

This guide offers advice and guidance to key skills managers, coordinators and other practitioners who are responsible for ensuring that the standards of portfolio assessment in their center are consistent across the center and with national standards. It describes and offers advice and guidance on the stages of assessment and internal moderation…

In January of 1996, North Central College (Naperville, Illinois) turned on its campus-wide, PC-based network. A Technology Training Group (TTG) was created; this group focused on technology training for new staff hires, while also considering the ongoing needs of the current employees. Goals of the TTG included bringing new employees quickly up to…

The way that further education (FE) colleges in England can tailor information technology (IT) education and training programs to benefit industrial and commercial users was explored in a project undertaken by the Further Education Unit (FEU) on behalf of the Department of Trade and Industry (DTI). The FEU based the project on its network of…

Self-assessment is an integral component in the life of any education and training organisation so as to ensure quality improvement. This publication illustrates an individual self-assessment tool developed by the Learning and Skills Network (LSN) which gives feedback and support to assist staff to enhance their teaching and learning through the…

In January 2006 the Learning and Skills Development Agency (LSDA) launched its draft publication, "A Professional Development Framework for e-Learning" (ePD) for consultation with the post-16 education and training sector. In March 2006 the Learning and Skills Council funded the Learning and Skills Network (LSN) to run a pilot to…

Describes the implementation of a training course in computerized educational resource management provided for staff of Pedagogical Resource Centres in Catalonia (Spain). Training in telematics is explained, including documentary training and an ongoing process of permanent training assistance; the telematics infrastructure is discussed; and the…

A partnership between Wayne State College, Wayne (Nebraska) community schools, and the local chamber of commerce produced fiber-optic telecommunications, Internet access, technology integration, automated libraries, computer networking, and a technology curriculum. The article describes project design, implementation, and growth, as well as…

This report focuses on promising practices in professional development as they relate to implementation of Alberta Education's 1998 "Information and Communication Technology, Interim Program of Studies." The first chapter examines fundamental issues, challenges some assumptions, and offers suggestions related to professional development…

This report presents findings from a study of self-service systems in eight One-Stop Career Centers that were identified as being particularly efficacious or noteworthy for completeness of resources, ease of use, or outreach to special populations. Chapter I describes the study design. Chapter II describes physical facilities. It focuses on the…