Using information systems to solve business problems is increasingly required of everyone in an organization, not just technical specialists. In the operations management class, spreadsheet usage has intensified with the focus on building decision models to solve operations management concerns such as forecasting, process capability, and inventory…

In an increasingly technological society, delivery systems for professional development and higher education have greatly expanded. Video conferencing and web-based alternatives provide opportunities to extend the college campus far beyond the boundaries traditionally considered feasible. Adult learners have found the convenience of web-based…