This research study examined how a multinational company determined what the critical success factors (CSFs) were for developing global e-learning. The study analyzed how these CSFs were grouped together to make their management more efficient. There were 21 participants in the study who were key stakeholders from the United States, Europe, Latin…

This qualitative case study reports and interprets school principals' perceptions of their role in implementing and sustaining Second Step, a social skills development programme. The study compares schools that implemented the programme as a formalised strategy for all teachers and those that did not. The results suggest that the key features of…