Purpose: The purpose of this paper is to analyze the impact of learning in a project-driven organization and demonstrate analytically how the learning, which takes place during the execution of successive projects, and the forgetting that takes place during the dormant time between the project executions, can impact performance and productivity in…

Summaries are given of the formal presentations, seminar group discussions, and problem solving sessions of a Teacher Corps conference on professional improvement by means of inservice teacher education and improvement of individual school climates. Evaluation of the conference is presented in the form of the Context/Input/Process/Product (CIPP)…

Lessons learned about the development of teaching improvement programs are presented in this sourcebook. Drawn from workshops, conferences, social consultations, audiovisual presentations, and brochures, this collection is intended as a resource tool and is directed at improving the educational process of colleges and universities. Chapters…

The mission of the Wisconsin Research and Development Center is to improve the quality of education by addressing the full range of issues and problems related to individualized schooling. Each major line of inquiry pursued is designed to culminate in the publication of a "milestone" document such as a book, a monograph, or conference proceedings.…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…