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Sider, Laura Galas – Journal of Access Services, 2016
This article describes the planning process and implementation of a single service point at Yale University's Sterling Memorial Library. While much recent scholarship on single service points (SSPs) has focused on the virtues or hazards of eliminating reference desks in libraries nationwide, this essay explores the ways in which single service…
Descriptors: Academic Libraries, Library Services, Library Administration, Improvement
VanHorn, Barbara Hart; And Others – 1987
The result of interviews with literacy coordinators and library directors of literacy programs in representative libraries throughout Pennsylvania, this document encourages local libraries to develop adult literacy activities as an integral component of basic library service and provides program planners with guidelines and suggestions for…
Descriptors: Adult Basic Education, Adult Literacy, Advocacy, Basic Skills
Oklahoma Univ., Norman. School of Library Science. – 1986
This report describes activities of the program TRAILS (Training and Assistance for Indian Library Services), funded from September 1985 to January 1987 by Title II, Part B of the Higher Education Act, to provide training, guidance, and direction to 506 American Indian tribes and Alaskan Native communities for improvement of public library and…
Descriptors: Alaska Natives, American Indians, Improvement Programs, Job Training