Purpose: The purpose of this paper is to explore the effectiveness of action design research (ADR), a combination of action research and design science research, when conducting research where both practical relevance and academic rigor are required. Design/methodology/approach: This paper presents ADR in action in order to motivate its use when…

The purpose of this paper is to explore the effectiveness of Action Design Research (ADR), a combination of Action Research and Design Science Research, as a methodology to examine how the implementation of e-learning will affect the learning outcomes for staff training in an organisational context. The research involves an intervention in the…

Within the past decade, the introduction of computerized medical records into the business and practice of health care has created a need for effective training. The implementation of computerized medical records into a health care organization has been often associated with increased costs and decreased productivity. Although existing human…

This book explores the perspectives of experienced practitioners, sharing ideas about building and sustaining organizational strength through workforce development practices and systems. As the saying goes, a company's greatest resource is its people. When managers really believe that and work to develop organizational capabilities, productivity,…

In search of methods that improve the efficiency of teaching and training in organizations, several authors point out that mass customization (MC) is a principle that covers individual needs of knowledge and skills and, at the same time limits the development costs of customized training to those of mass training. MC is proven and established in…

Purpose: The focus of this paper is to highlight the issues impacting technology-enhanced learning (TEL) in an industrial setting in Ireland. The paper uses the output from a community of practice (CoP) set up to identify and discuss these issues. Seven companies participated in the CoP. Their experiences represented the full spectrum of…