One of the greatest challenges music programme administrators face is that of recruiting students for their programmes. This article suggests that administrators should investigate the benefits of implementing a comprehensive total quality management programme in their institutions. The core values, techniques and tools embodied in the Total…

This qualitative case study reports and interprets school principals' perceptions of their role in implementing and sustaining Second Step, a social skills development programme. The study compares schools that implemented the programme as a formalised strategy for all teachers and those that did not. The results suggest that the key features of…

This paper describes the process for expanding an existing ten year study abroad program between two universities, the University of Texas Pan American, Edinburg, Texas, and the Leuphana University, Lueneburg, Germany. The model for this reciprocal educational program will include a process for enrollment, suggested curricula, course scheduling,…

Continuing education is being provided to professionals in the addiction treatment field to help them develop skills in process improvement and better meet the needs and requests they encounter. Access and retention of individuals seeking addiction treatment have been two of the greatest challenges addiction treatment professionals face.…

The Division of Student Affairs at the University of Michigan in Ann Arbor engaged in an iterative strategic process to create and implement a set of long-range goals. This strategic journey continues to evolve, uniting a guiding framework of strategic planning steps, a reflective process with an assessment component within each step, and a group…

In the current highly competitive higher education market in North America, many colleges have identified the importance of upgrading their existing residential housing facilities as part of their strategy to attract and retain students. The case study discussed in this article describes the successful planning process used by Perkins+Will and…

Chairing the annual Mountain Plains Adult Education Association Conference for 250 adult educators in Coeur d'Alene this past spring provided an opportunity for the author to offer a hands-on, conference planning experience to graduate students. Wanting to try something outside the typical classroom experience, the author organized a special…

For educators interested in engaging in critical literacy work with families and schools, the efforts can be both exhilarating and exasperating. Reflecting on a two-year family literacy project, we consider the possibilities and pitfalls of the projects' design and implementation. The work described in this article takes a stance that is both…

Project management covers a wide range of skills and is one of the best forms of staff development available for the development of skills by doing. This publication is for the use of staff involved in e-learning development projects. An introduction and overview includes discussion of e-learning projects in general and why they are undertaken;…

In software engineering education, large projects are widely recognized as a useful way of exposing students to the real-world difficulties of team software development. But large projects are difficult to put into practice. First, educators rarely have additional time to manage software projects. Second, classrooms have inherent limitations that…