Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…

Texas Instruments has undertaken a research program with the goal of producing scientifically-based evidence of the effectiveness of graphing calculators and the "TI-Navigator"[TM] classroom networking system in the context of a professional development and curriculum framework. The program includes a two-year longitudinal study. The…

This report describes an investigation into how a school moves from a handful of individual teachers dabbling in alternative assessment strategies to full school implementation of an assessment system. The research was conducted at Bay Park Elementary School in the San Diego (California) City School District, a school participating in a pilot…

Problem-based learning (PBL) has been used in medical education and has been extended to the preparation of educational administrators. PBL should improve education at the elementary and secondary levels because it can be a vehicle for integrating curriculum, constructing alternative assessments, accommodating instruction for longer blocks of…

This revised edition of a guide to vocational program planning in Virginia is intended to be used as a principal resource for vocational program design and application and to serve as a supplement to program information provided to localities by the individual service areas. The guide is organized in eight sections, one for each program area:…

This implementation guide provides systems and providers of vocational education and training (VET) and related organizations with guidance in using Australia's National Women's Vocational Education and Training Strategy. Part 1 describes the nature of the strategy and presents a visual summary. Part 2 discusses the impetus for the strategy and…

This report presents final proposals of five transition groups that gave shape to the recommendations of the Australian National Training Authority Ministerial Council relating to bringing training providers and their clients more closely together. Section 2 discusses simplifying processes and structures, through national structures, closer…

This paper describes some aspects of a collaborative project between elementary school teachers and university faculty in anthropology, bilingual education, and mathematics education. The project goal is to develop classroom-teaching experiences that make use of the resources and experiences of students and their families. Most of the students…

This project, conducted in Ocean Township, New Jersey, was developed to promote career awareness for limited-English proficient (LEP) students. The project was designed to make LEP students in grades K-12 aware of the myriad of career possibilities that exist in the United States and of the possibility for persons of both sexes and various racial…

In the Schools Act No. 84 of 1996 school governing bodies are mandated to manage the funds of schools. The Act also provides guidelines for the school governing body and the principal on their roles and responsibilities in managing the finances of the school. However, some members of school governing bodies and principals either have little…

Livonia Public Schools' Whitman Center Comprehensive Career Development Program is designed to meet the individual needs of adults aged 16 and over. Program participants are involved in a three-step process: assessment, information diffusion, and placement. A career team--teachers, counselors, academic-job placement specialists, and…

This curriculum guide contains operational guidelines to help local administrators, teacher educators, and industrial arts teachers in the State of Louisiana determine the extent to which their programs are meeting the needs of the youth they serve. It consists of a discussion of course prerequisites, goals, content, and implementation as well as…

This curriculum guide contains operational guidelines to help local administrators, teacher educators, and industrial arts teachers in the State of Louisiana determine the extent to which their woodworking programs are meeting the needs of the youth they serve. It consists of a discussion of course prerequisites, goals, content, and implementation…

Desegregation efforts made by the Boston Public School District between December, 1984, and May, 1985, are described and assessed in this executive summary of a monitoring report prepared for the U.S. District Court. Following a brief overview, separate sections deal with the following seven monitoring areas: student assignments, special…

Desegregation efforts made by the Boston Public School District between December 1, 1984, and May, 1985, are discussed and evaluated in this collection of reports prepared for the U.S. District Court. Seven monitoring areas are dealt with. These are student assignments and special desegregation measures, vocational and occupational education,…