Canadian financial services organizations, and retail banking in particular, are changing rapidly due to the spiraling costs of labor, the influence of computers, and global competition. These changes are especially affecting bank tellers, who will need new skills to adapt to the changing workplace. To develop a timely and relevant training…

This practicum involved the design and implementation of inservice training sessions for educators, to reduce the incidence of limited English proficient (LEP) pupils being inappropriately referred for possible special education placement. The inservice sessions covered the difference between a linguistic diversity and a handicap, prereferral…

A discussion is provided of the role of community colleges as the primary delivery sources for workforce retraining, using the Pellissippi State Workforce Innovation Program as a case study. The first sections of the paper document the need for worker retraining in the United States, reporting the Department of Labor Secretary's Commission on…

The implementation of the University of Northern Iowa's (UNI) Teaching Associates Cadre Model (TAC) Professional Development School (PDS) program is discussed within the context of Kagan's six stages of collaborative relationships: formation, conceptualization, development, implementation, evaluation, and termination or reformation. The TAC was…

A project promoted job literacy skills, improved worker productivity, and completed job-related literacy training covering the three phases of textile manufacturing. It created successful job-related training programs for greige mill and finishing plant employees through the following methods: conducting task analyses, modifying and creating…

The SCORE project developed and delivered workplace literacy training to employees and/or job candidates in the customer service and telephone sales industry at the AT&T Corporation. The work was done in partnership with the Florida Community College (FCC) at Jacksonville. Of 259 adults served, 39 percent became employed as a result of the…

The 119 annotations, as well as the other resources, that are included in this bibliography and resource guide relate to professional development schools (PDSs), professional practice schools, clinical schools, partner schools, and similar institutions. Because they are envisioned as exemplary settings where preservice, novice, and experienced…

This manual is designed to train an in-house steering committee to design and implement a comprehensive, ongoing, worker-driven, workplace learning program. The seven chapters take the projected committee through a full-cycle design process. Each chapter includes an overview, a list of objectives, and a series of action steps to follow, and a…

This program guide identifies primary considerations in the organization, operation, and evaluation of a paramedic program. An occupational description and program content are presented. A curriculum framework specifies the exact course title, course number, levels of instruction, major course content, laboratory activities, special notes, major…

This report describes a family literacy program for adult students with mild learning challenges including mental retardation. The program's objective was to upgrade the reading skills of parents and introduce them to a wide variety of enjoyable children's literature. During each of 20 weekly sessions, a class of no more than 15 parents was…

This book is concerned with orienting health care workers in district health systems in developing countries to ways and means of overcoming problems, and describes briefly how district health systems can be improved. The book is organized around nine issues in nine chapters, each of which is an integral part of a district planning cycle. The…

This model is an updated version of the California Agency-Based Vocational Assessment Model Draft developed in 1986. The first section of the manual summarizes the background of career assessment, defines the process, and provides a rationale for it. The second section analyzes critical issues in assessment. The assessment model and its stages…

This manual provides guidelines for promoting adult vocational programs in order to obtain increased funding, expand program offerings, attract more students, and develop and conduct customized training. The publication is organized in seven chapters. Chapter 1 discusses briefly the history of adult vocational training, reviews its purposes,…

This manual is intended to assist network agencies dealing with aging to educate and develop programs for the business community to address the needs of employed caregivers and their dependents. Chapter I defines "eldercare," discusses the role of caregivers in the work force, describes caregiver tasks and relationships, and outlines basic needs…

Sheraton's Unified Commitment Concerning Employee's Self-Success (SUCCESS) Program is a workplace literacy partnership between ITT Sheraton Hotels in Hawaii and the University of Hawaii-Manoa, College of Education. The program provides workplace literacy skills training to employees of the four participating Sheraton Hotels in Hawaii. The SUCCESS…