The experiences of novice users (freshman students at Ohio University) searching OCLC's FIRSTSEARCH set of databases were studied. The 13 subjects were asked to complete a search on the FIRSTSEARCH databases; and data were collected through observations, administration of a questionnaire, and a thinking-aloud protocol. Data were analyzed to…

This study investigated and compared the effects of two test formats (free response and multiple choice) on English-as-a-Second-Language (ESL) learners' reading comprehension. The tests, together with a checklist of test-taking strategies and retrospective questionnaires concerning more general reading strategies, were administered to 57 ESL…

The experience of novice users searching SilverPlatter's ERIC CD-ROM on the Macintosh was studied. Ten students from an introductory master's level course in library and information science were recruited as volunteer subjects. Subjects were asked to complete a search on the ERIC CD-ROM; and data were collected via observations, a think-aloud…