While learning is commonly conceptualised as a social, collaborative process in organisations, online courses often provide limited opportunities for communication between people. How do students engage with content-based courses? How do they find answers to their questions? How do they achieve the learning outcomes? This paper aims to answer…

Although interaction is recognised as a key element for learning, its incorporation in online courses can be challenging. The interaction equivalency theorem provides guidelines: Meaningful learning can be supported as long as one of three types of interactions (learner-content, learner-teacher and learner-learner) is present at a high level. This…

Purpose: This study aims to contribute to current research on team learning patterns. It specifically addresses some negative perceptions of the job performance learning pattern. Design/methodology/approach: Over a period of three years, qualitative and quantitative data were gathered on pilot learning in the workplace. The instructional modes…

This article focuses on pedagogical aspects of initial vocational training in the context of the Swiss VET system. Even though apprentices are usually the responsibility of one main supervisor within companies, a number of other colleagues, experts and fellow apprentices interact with them as they engage in productive tasks. In that context, the…

Purpose: This paper aims to identify methods of guidance and supervision used in air traffic control training. It also aims to show how these methods facilitate trainee participation in core work activities. Design/methodology/approach: The paper applies the tools of conversation analysis and ethnomethodology to explore the ways in which trainers…

Within the congenitally deaf population there exists a sizeable number of individuals who are considered to be traditionally underserved. These individuals are characterized by severe communication deficits irrespective of modality (e.g., speech, sign language, reading, writing). Unfortunately, until now there has not been a comprehensive…