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Walmsley, Andreas; Thomas, Rhodri; Jameson, Stephanie – Education & Training, 2006
Purpose: This paper seeks to explore undergraduate placement experiences in tourism and hospitality SMEs, focusing on the notions of surprise and sense making. It aims to argue that surprises and sense making are important elements not only of the adjustment process when entering new work environments, but also of the learning experience that…
Descriptors: Student Placement, Undergraduate Students, Small Businesses, Work Environment