This quasi-experimental study examines the effectiveness of a psychoeducational group intervention program consisting of psychoeducation sessions and group exercises based on psychodrama warm-up activities resulting from the needs of public sector call center agents in the workplace. Forty municipality call center employees from two municipalities…

Teaching is a stressful profession. Often teachers experience burnout and become emotionally and physically spent early in their careers. The level of burnout among teachers in the field of education is having a negative impact on retention, recruitment, and student achievement. The purpose of this study was to examine the effectiveness of…