Modern bureaucracy faces trade-offs between public and congressional input and agency expertise. The U.S. Forest Service offers an opportunity to quantitatively analyze whether an agency that is required to be more open to the public and congressional input will be forced to ignore its technical expertise in managing resources. This study uses…

Growing interest in the institutionalization of evaluation in the public administration raises the question as to which institutional arrangement offers optimal conditions for the utilization of evaluations. "Institutional arrangement" denotes the formal organization of processes and competencies, together with procedural rules, that are…

Purpose. The purpose of this research was to further an understanding of how the federal government is addressing the challenges of interoperability for emergency response or crisis management (FEMA, 2009) by informing the development of standards through the review of current congressional law, commissions, studies, executive orders, and…

The United States Government relies on information technology to provide services to its citizens, spending more than $600 billion on its products and services in the last decade. Given the current fiscal climate, the Executive Branch of the United States Government has a renewed focus on information technology (IT) innovation, requiring federal…

This chapter describes the author's experience and insights as the chief of evaluation for public diplomacy at the U.S. Department of State, and as a consultant assisting federal agencies in a multitude of evaluation activities relating what helps and hinders internal evaluation functions. The article discusses the challenges faced by the internal…

Passage of the Clinger-Cohen Act (CCA) of 1996 was in direct response to Congressional inquiry into the perceived lack of proper management and oversight of information technology (IT) in the federal agencies. This current qualitative phenomenological study explored the lived experiences and perceptions of 20 IT professionals to determine if the…

The Chief Information Officer (CIO) at the U.S. Department of Education (the Department) has primary responsibility to ensure that Information Technology (IT) is acquired and information resources are managed in a manner consistent with statutory, regulatory, and Departmental requirements and priorities. This Department Information Resources…

This paper presents the U.S. Department of Education's Fiscal Year (FY) "2010 Annual Performance Report" (APR). This report provides detailed information on: (1) the status of strategic goals, and (2) the outcomes of the strategic performance measures identified in the Department's "FY 2007-2012 Strategic Plan" and updated previously in the "FY…

The "quiet crisis" in federal service is due to absence of dominant political condition or consensus regarding model on which public administration should be based. Extensive changes will bring about fundamental alterations in federal service even in absence of agreement on whether and how to rebuild. The public administration community can play a…

Both the United States and other countries would have benefitted from an analysis of public administration from a comparative perspective. Understanding the constraints and dynamics of politics and administration in each nation is necessary for the development of public administration. (JOW)

The United States Department of Education's "Annual Performance Report" (APR) for fiscal year (FY) 2009 provides detailed information on how the outcomes of the strategic performance measures identified in its "FY 2007-2012 Strategic Plan" and updated in the "Fiscal Year 2008 Performance and Accountability Report"…

The author reports findings indicating that information resources management has not penetrated operations at the federal level successfully. Recommendations for practice include (1) changing the oversight focus to program support and long-term capacity, (2) developing a governance base, (3) providing incentives, and (4) revisiting the Paperwork…

The U.S. Department of Education's attempt to apply quality assurance methods to its own operations is discussed in this symposium. Three presentations, including handouts, charts, and outlines, describe the quality assurance techniques and research methodologies used by the Department and present some initial results of the program. The first…

A survey of 525 members of the Conference of Minority Public Administrators (MPAs) received 160 responses. In contrast to Herbert's 1974 essay depicting MPAs at the mercy of forces beyond their control, survey responses showed them making impressive gains in upper-level federal management positions and taking a proactive role in dealing with…

Case studies of six high-level federal government administrators examined their political skills, management/leadership abilities, technical expertise, and personality. Among the ingredients of effective performance were good planning, organizational communication, goal orientation, good interpersonal skills, honesty, and high ethical standards.…