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Jaeger, Paul T.; Gorham, Ursula; Bertot, John Carlo; Sarin, Lindsay C. – Library Quarterly, 2013
This Libraries and Policy essay explores the interrelationships between the public library goals of supporting democracy and remaining an apolitical institution and the expectations for demonstration of value and economic contribution at a time in which public discourse emphasizes austerity from public institutions. Libraries' positions on…
Descriptors: Public Libraries, Democracy, Advocacy, Library Role
Jaeger, Paul T.; Gorham, Ursula; Sarin, Lindsay C.; Bertot, John Carlo – Library Quarterly, 2013
This article explores the historical relationships between libraries, policy, and politics in the United States. Far too often, policy and political discussions related to libraries have little historical context. While libraries have long viewed themselves as a pillar of democracy by supporting informed, educated, and engaged citizenry, political…
Descriptors: Libraries, Democracy, Information Technology, Public Libraries
Bertot, John Carlo – Library Quarterly, 2009
Web-based surveys are not new to the library environment. Although such surveys began as extensions of print surveys, the Web-based environment offers a number of approaches to conducting a survey that the print environment cannot duplicate easily. Since 1994, the author and others have conducted national surveys of public library Internet…
Descriptors: National Surveys, Public Libraries, Internet
Jaeger, Paul T.; Bertot, John Carlo; Gorham, Ursula – Library Quarterly, 2013
Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…
Descriptors: Information Policy, Public Libraries, Information Science, Information Science Education
Mandel, Lauren H.; Bishop, Bradley Wade; McClure, Charles R.; Bertot, John Carlo; Jaeger, Paul T. – Government Information Quarterly, 2010
U.S. public libraries provide free public internet services to the communities that they serve, but require robust, high-speed broadband internet connections to continue meeting public demands. The 2008-2009 "Public Library Funding & Technology Access Study" ("PLFTAS") illustrates challenges that public libraries encounter in achieving broadband…
Descriptors: Research Needs, Public Libraries, Telecommunications, Internet
Bertot, John Carlo; McClure, Charles R.; Jaeger, Paul T. – Library Quarterly, 2008
Public libraries have evolved into a primary source of Internet access in many communities, generating wide-ranging impacts in the communities that public libraries serve. Based on the findings of the 2007 Public Libraries and the Internet study, this article examines the ways in which the Internet access delivered by public libraries affects…
Descriptors: Public Libraries, Internet, Access to Computers, Library Services
Bertot, John Carlo; Jaeger, Paul T.; Langa, Lesley A.; McClure, Charles R. – Library Journal, 2006
Public access to the Internet and computers is transforming public libraries into de facto e-government access points, for such disparate services as disaster relief, Medicare drug plans, and even benefits for children and families. This new role for public libraries is not just user-initiated. Government agencies now refer people to public…
Descriptors: Public Libraries, Public Agencies, Library Services, Financial Support

Bertot, John Carlo; McClure, Charles R. – Public Libraries, 1998
Public library services are being modified or changed by the Internet. Questions about how to evaluate and measure electronic services have become increasingly important. This article presents an analysis of some ways to create, define, and institute electronic network measures. (Author/AEF)
Descriptors: Evaluation Methods, Information Networks, Information Services, Internet
Jaeger, Paul T.; Bertot, John Carlo; McClure, Charles R.; Langa, Lesley A. – Government Information Quarterly, 2006
The provision of public Internet access and related networked services by public libraries is affected by a number of information policy issues. This article analyzes the policy dimensions of Internet connectivity in public libraries in light of the data and findings from a national survey of public libraries conducted by the authors of this…
Descriptors: Internet, Public Libraries, Access to Information, Information Policy
McClure, Charles R.; Bertot, John Carlo – 2000
This report provides preliminary findings and a summary of study activities for Stage I of a project that examined public library Internet services that could impact the Digital Divide. The first section discusses the E-rate program and the Digital Divide, including closing the gap in the Digital Divide and public library Internet connectivity and…
Descriptors: Access to Computers, Access to Information, Data Collection, Databases
McClure, Charles R.; Bertot, John Carlo – 1998
The purpose of this study is to identify users of Pennsylvania public libraries and determine their reasons for using the library. In addition, the study provides information describing the impacts and benefits to those users as a result of their contact with the public library. The objectives were to: (1) describe users in terms of their…
Descriptors: Information Services, Library Role, Library Services, Library Statistics
Bertot, John Carlo; McClure, Charles R.; Ryan, Joe – 2000
This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…
Descriptors: Evaluation Methods, Information Networks, Information Services, Information Technology

Bertot, John Carlo; McClure, Charles R. – Library & Information Science Research, 1999
Results of a national survey on public library outlet Internet connectivity reveal disparities in connectivity, public access provision, and speed of public access Internet services. Disparities have implications for future connectivity policy development like erate, state librarybased connectivity programs, and libraryinitiated connectivity…
Descriptors: Access to Information, Information Services, Internet, Library Automation
Bertot, John Carlo; McClure, Charles R. – 1998
This study collected Victorian (Australia) public library and public library user Internet connectivity data that: provides a baseline measure of public library Internet connectivity; describes public library type and level of Internet connectivity; details public library branch Internet connectivity; reviews the costs of public library Internet…
Descriptors: Foreign Countries, Information Systems, Internet, Library Services
McClure, Charles R.; Ryan, Joe; Bertot, John Carlo – 2002
This study examines the role of external funding in the development of public library network resources and services, their identification, and their benefit and impact, particularly as they affect the digital divide. The study was conducted between February 2001 and January 2002, employing a range of data collection techniques, including site…
Descriptors: Access to Information, Federal Aid, Federal Programs, Internet
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