Academic libraries, apart from their main function, which is to provide information services to academic communities, may also perform a number of social roles in the broad meaning of the term. Accordingly, they now tend to serve as the third place offering inclusion and animation activities to academic as well as local communities (including…

Public libraries in Hamilton provide countless services to different users, particularly older immigrants. The library system proves to be an inclusive learning space, promoting lifelong learning for all. The paper explores the relationship between public library use, lifelong learning and community development. In addition, it demonstrates the…

Trudy Fletcher goes to her town's public library during the noon hour and is faced with an angry group of teenagers crowding the entryway. She enters the library and learns that the library staff members are sheltering a student from a rival school who is being threatened with assault by local students over a previous violent incident. Joyce…

Purpose: Public libraries play a pivotal role in supporting education and literacy. They provide numerous services, activities, collections and resources for education and leisure. Bibliotheca Alexandrina (BA) is an international renowned public library that provides numerous services for different users worldwide. E-learning is an emergent and…

Introduction: This paper describes the findings of a study of 1517 public library Websites in Australia, Canada, and the United States over a period of four years. These Websites are referred to as 'electronic branches' of the libraries, thereby extending the definition of physical library branches into the digital realm. The purpose of the…

Public libraries have long been considered important spaces of adult education and learning. However, major social changes over the past few decades, and the impact these have had on libraries' work, have received little attention. Our three-year cross-national study of libraries in Canada and Britain explored how librarians navigate the discourse…

Partnerships and collaborations among libraries are proven to enhance collective resources. The collaboration of multi-type libraries offers a unique opportunity to explore the potential of different libraries working together to provide the best possible service to their community members. This article provides a detailed report of a multi-type…

This paper examines the idea, commonly expressed in the Library and Information Services (LIS) literature, that public libraries have a growing role as developers of social capital, and brings to bear some of the growing body of research into public libraries and social capital. It reviews definitions of social capital by writers outside the LIS…

Games and other forms of play are used in today's libraries to attract underserved patrons, to introduce patrons to other library resources and services, and to facilitate engagement between library patrons. While many perceive gaming as a new library service, gaming services have been part of librarianship since the nineteenth century through…

This article reports on a research study investigating the attitude of twelve- to fifteen-year-old residents of an Eastern Canadian regional municipality to the public library. Phase 1, a quantitative survey, analyzes overall satisfaction ratings and frequency of use of the public library. Phase 2 uses qualitative methodology (focus groups) to…

The last 5 years have heralded a number of important changes to virtual libraries in academic and public settings. Despite this continual effort to improve library catalogs and websites, the fundamentals of these online spaces remain relatively unchanged. Digital collections are within reach of many libraries, yet they remain difficult to…

With online social networking sites becoming some of the most visited destinations on the Web, organizations from all countries have been scurrying to establish their presence on sites like MySpace, Orkut, and MSN Spaces. In this arena, the social networking site Facebook has become the world's most popular social networking Web site. Through its…

In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other…

The purpose of this study was to explore the current state of information literacy (IL) training and to identify the strategies and methods used by Canadian public libraries in improving IL skills for their staff and patrons. Also, the study sought to identify problems associated with the development of IL training. This study employed document…

Purpose: The purpose of this paper is to demonstrate the work undertaken by Vancouver Public Library (VPL) in an effort to convert its website into a true virtual branch, both through the functionality of the website itself and by extending its web presence on to external social networking sites. Design/methodology/approach: VPL worked with its…