This manual is designed to serve as a textbook outlining sound library administrative practices or as an aid in policy development. The basics of good library services are described, and libraries are encouraged to choose services appropriate for their situation, plan for them, and measure their effectiveness. Ninety performance measures outline…

This proceedings from the 1991 Iowa Governor's Pre-White House Conference on Library and Information Services contains a conference overview; a list of conference delegates; the conference program; national, state, and local recommendations made at the conference; and the keynote address by Nicky Stanke. The following issues were addressed in the…