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| Journal of Documentation | 1 |
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| Reports - Research | 1 |
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Peer reviewedJones, Kathryn; Kinnell, Margaret; Usherwood, Bob – Journal of Documentation, 2000
Considers methodological issues which arose in undertaking a two-year British Library-funded research project--Assessment Tools for Quality Management in Public Libraries--and discusses the principal findings. The authors suggest that by using an active research methodology they were best able to produce a self-assessment tool-kit which matched…
Descriptors: Evaluation Methods, Foreign Countries, Information Services, Library Administration
