Discusses statewide initiatives in information services and resource sharing in Kentucky. Describes developments of the Kentucky Library Network; the EMPOWER Kentucky initiative; the Strategic Information Technology Plan; Online Computer Library Center's (OCLC) FirstSearch for resource sharing; and future perspectives. (AEF)

Discusses pricing problems of public library service. The meaning of price in a library context is examined, including amount charged and patron's cost; components of price setting are described, including the impact of demand, cost, and competition; and library pricing strategies are suggested that should help achieve the library's goals. (13…

Due to inaccuracies in method, public libraries consistently undermeasure their reference transactions. This article chronicles the process of developing ways to systematize the count. Results of a literature survey, merits of various sample sizes, sample selection, and calculations are all discussed. Appendices include a list of categories of…

Discusses factors that contribute to Santa Monica Public Library's excellence, including supportive city government and citizenry, city council, library board, lean top management, and the basic management team. Specific management principles and techniques, public relations, and measures of service at Beverly Hills Public Library are also…

Analyzes the trend of increased budget cutting in public and academic libraries. Examines the use of fee-based services as a source of revenue, a way of supplementing basic library services, and a way of establishing a marketplace for library services. Discusses causes of budgetary cuts and offers a futuristic model for library services. (JMV)

Reviews the use of library system efficiency and effectiveness as the accepted method for measuring and evaluating library services, and examines alternative evaluation methods. Other significant influences on library performance are discussed, including professional ethics, concepts of leadership, organizational design, and definitions of…

This theme issue presents eight articles that discuss managing changes in technical services in academic, research, and public libraries. Topics discussed include new technological products and services; personnel; budgeting; planning; online library systems; the relationship with public services; organizational structures; bibliographic access…

The 16 articles in this issue focus on planning for future trends in public library administration. Topics discussed include leadership qualities; administrator education; collective bargaining; funding and budgeting; governance; user fees; collection management; community involvement and support; special population groups; services to educational…