Three papers on library budget priorities for the 1990s discuss (1) reallocating the budget to spend less on staff and more on collections and access; (2) budget concerns of public libraries, emphasizing the future role of libraries; and (3) the academic library perspective, including assumptions, evaluation, and new paradigms related to library…

Provides background on the adoption of standards for reference service in public, special, academic, and high school libraries by the Suburban Library System (Illinois) and discusses their implementation and plans for evaluation. Highlights of the standards for written policies, staff, and resources are given; and the problem of noncompliance is…

Six articles discuss library buildings and construction: (1) library buildings and their parts; (2) the North Campus Library of California State University at Long Beach in 1995; (3) new structures for teaching libraries; (4) construction standards for California public libraries; (5) Sick (Library) Building Syndrome; and (6) using focus-group…

Examines the role of marketing in the management of libraries. The role of public relations (PR) in the total marketing concept is discussed, surveys that have explored PR efforts in academic and public libraries are described, and changes affecting libraries that marketing efforts could help to manage are discussed. (seven references) (LRW)

Nine articles cover topics related to library financial resources: (1) escalating serials prices; (2) library budgeting; (3) entrepreneurship; (4) cutback management; (5) academic library budgets; (6) assessment of library effectiveness; (7) public library fund-raising; (8) capital investment; and (9) unit cost analysis at the Virginia Polytechnic…

Describes job responsibilities of assistant/associate library directors. Changes affecting libraries as a result of automation and their impact on management are discussed, and two studies of public and academic libraries that examined ratings of managerial skills and competencies by directors and assistant directors are reviewed. (nine…

Describes the creation and purpose of the Colorado Alliance of Research Libraries (CARL), the subsequent development of CARL Systems, and its current research projects. Topics discussed include online catalogs; UnCover, a journal article database; full text data; document delivery; visual images in computer systems; networks; and implications for…

This article is a condensed version of a presentation from the 1991 Public Library Association (PLA) conference that addressed the need for appropriate responses by libraries to changing ethnic and racial populations. Topics discussed include racism, cultural competence in the library profession, adjusting library services, effective leadership,…

Reviews the planning, implementation, and evaluation of the library guides project, a customer service project at the New Canaan Library (Connecticut). Volunteers answered basic, single-component reference questions, allowing library professionals to give greater time and effort to more complex questions. (JMV)

Considers appropriate responses that public library leaders should be making in an environment of technological change. Topics discussed include the library mission and its role in dealing productively with change; library leadership in local government; community information; integrating technology into library management and operations; library…

This special section on EDI (Electronic Data Interchange) in libraries includes eight articles that discuss experiences in libraries in the United Kingdom, EDI and the acquisitions process in Europe, a Canadian viewpoint, the ILS (Integrated Library Systems) vendor and EDI, public libraries, and EDI in the information services industry. (LRW)

Describes the formation of an automated School and Public Information Network (SPIN) in Grosse Pointe (Michigan) among the public libraries and public school libraries for the purpose of resource sharing. Topics discussed include management issues, organizational perspectives, management by committee, the importance of cooperation and…

Discusses communication theory and practice for public library administrators. The purposes and necessity of information are examined, the attitudes and awareness of administrators and staff are discussed, obstacles to internal communication are described, and how to conduct a communications audit to appraise an existing communication system is…

Four articles address issues concerned with collective bargaining and negotiating in the public sector. Highlights include differences between public and private sector collective bargaining; the cost of health care and collective bargaining in public libraries; an agreement between Harvard University and their clerical workers' union; and…

Four articles discuss library services to diverse user groups. Highlights include the Seattle Public Library's Human Diversity Training Program for library staff; cultural diversity at the University of Northern Colorado, including library collection development; information needs of physicists in special libraries; and library services to…